UX-UI | Customer Experience

What can we do for you

UX Design

We craft intuitive interfaces that enhance user satisfaction and streamline interactions. From user journeys and information architecture to complete digital design, elevate your digital products through thoughtful, user-centered design.

User Research

We uncover valuable insights about your audience and shape informed design decisions. In-depth user behavior analysis equips you with the tools to drive UX improvements that will impress.

E-commerce benchmarking

Evaluate your e-commerce performance against industry leaders for strategic growth. Identify competitive advantages and opportunities through comprehensive benchmarking.

Low-code solutions

Low on time? Expedite development cycles while maintaining exceptional UX and design quality. We leverage low-code platforms like Webflow for efficient, user-friendly website creation with high performance and accessibility in mind.

Complete UI Design

Our designers have over 10 years delivering polished, cohesive user interfaces for e-commerces that align with your brand identity. Transform wireframes into pixel-perfect, user-centric UI designs.

Workshops & Strategy

Get your project off on the right foot with a clear path to success with tailored UX strategies and workshops. Empower your team with practical knowledge and actionable UX guidance.

Choose the right design partner

The intersection of e-commerce and UX is where we excel in transforming digital experiences. Our track record speaks volumes – we've successfully guided numerous clients through challenging constraints and brought ambitious visions to life.

At the heart of our approach is a commitment to aligning our work with your business goals, ensuring tangible results. We're driven by a deep passion for crafting unique and forward-thinking UX, and our certifications from the IxD Foundation and Baymard Institute, both esteemed UX institutions, underscore our commitment to excellence. When you choose us, you're choosing a team that combines expertise with dedication to deliver e-commerce success that exceeds your expectations.

Transforming retail experiences

Our partner MAGO approached us to design a user-centered interface for their CLEVER Smart Trolley. By investigating the trolley in a real store and formulating user flows, we were able to deliver a new UX/UI that allows customers to scan products and check-out without waiting.

CLEVER TROLLEY CASE STUDY

"Our UX & Design team thrives in the face of ambiguity, delivering exceptional solutions within constraints. Our visual UI team is well-versed in development flows and challenges, delivering highly user-friendly files for your developers. We believe that customer experience is the bedrock of e-commerce success, and those who invest will reap a high ROI."

Clara Shen

Head of Design & UX

Our method

Be useful

Our solutions, assets and deliverables are all oriented to help our clients and their customers to reach their goals. We remove distractions and focus on what’s important.

Be transparent

Our priority is having a defined discovery process with clear definition of scope, tasks and goals from the very start, so there are no surprises.

Plan it

We provide you a detailed action plan with deliverables and deadlines. We also keep an eye on the future, and create long term roadmaps you can always use down the line.

Iterate

We thoroughly test our solutions internally and externally to check the viability of our ideas and efficiency of the end product. If anything didn’t meet your expectations, we can use real customer insights to keep improving and optimizing.

Why work with us

E-commerce & UX Specialists

Our UX and UI team have spent years in the e-commerce industry working across a diverse range of clients and verticals, so we have a deep understanding of the unique challenges and opportunities in this field.

Certified expertise

We hold certifications from leading UX organizations, including the IxD Foundation and Baymard Institute. We love to learn about how we can better design for all users.

Long-Term support

We're committed to your success even after the project is complete, offering ongoing support and maintenance to keep your e-commerce platform at its best.

Agile & Flexible

We know that projects don’t always go the way you intend. We adapt to changing needs, making adjustments swiftly to keep your e-commerce site optimized and competitive.

Delight customers and accelerate success.